We hope you are safe, healthy and doing everything you can to stay that way.
Since the COVID-19 pandemic began, your Brand g Vacations team has been adjusting its response to the rapidly changing circumstances. We continue to work on contingency plans in the event any of our programs need to be amended, canceled or postponed due to the pandemic.
If your trip is affected, we will do everything we can to minimize the financial impact and inconvenience. This may happen in a variety of ways, such as delaying final payments, loosening our cancellation terms, rescheduling your departure to a new date, providing a credit for future travel, or other solutions based on your individual needs.
We remain hopeful that we will be back to normal operations soon enough. In the meantime, keep dreaming of better days to come exploring the world together.
Consumer Protection of Funds
Brand g Vacations is required by Sellers of Travel regulations to deposit 100% of guest funds into a trust account. Such funds may only be withdrawn by us to pay for services required in direct relation to the trip we are providing for you.